Shipping policy

Last updated: October 22, 2026

Delivery destinations and charges

Available destinations, delivery options and any charges are displayed at checkout before you confirm your order. Delivery to mainland France is free.

Delivery time

Our announced delivery time is 2 to 5 business days. Business days exclude weekends and public holidays. A specific delivery estimate shown and accepted when placing your order takes precedence. We will contact you if there is a delay.

Tracking and delivery address

Once your order ships, we will email you tracking information. Check your delivery address before ordering. For an address correction, contact contact@ligavon.com promptly with your order number; changes may not be possible after dispatch.

Delayed, missing, damaged or incorrect parcels

Contact contact@ligavon.com with your order number and relevant details. We will investigate with the carrier and arrange an appropriate solution. You will not bear costs caused by our error or a defective product. Nothing in this policy limits mandatory consumer rights concerning delivery.

Returns

See our Returns & Refunds Policy for the guarantee applicable to your product. Request return instructions before posting a parcel.

Contact

LIGAVON is operated by ADAMIB CONSULTING LLC, 2105 Vista Oeste NW APT E5220, Albuquerque, NM 87120, United States. Email: contact@ligavon.com.